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Is there a minimum order?For your convenience, there is no minimum order. Back to TopHow long will it take for me to receive my order?Your order will usually be shipped within 14 business days of receipt. Mail orders paid by check are shipped an additional seven business days. Once we receive your order, your order will be acknowledged by email. You will be notified of a shipped date. If there are any unusual delays due to stocking problems you will be told and given the option of waiting or obtaining a refund. Delivery time by UPS to most zones is 3 -7 days. Back to TopWhat if my item is damaged when I receive it?Items damaged in shipping will be replaced. To receive a replacement the damage must be reported by email within 3 days of receipt. The item must be returned in the original package. All sales are final. We will replace damaged items only. Back to TopWhat credit cards do you accept?We accept Visa, Discover, and MasterCard. Back to TopHow can I get bisque ceramic pieces?Each item can be obtained in bisque. Just send an email to info@mytrueart.com to get the bisque item. Back to TopCan I request a special item?A special request can be sent by email to info@mytrueart.com and we will see what we can do for you. Back to Top MyTrueArt.Com
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